| Welcome to Telemarketing Shop. We would like to give you some information
on our web page and the way of filling in an order form. |
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What are the advantages of shopping at Telemarketing Shop?
- You can do your shopping any time of the day, any day of the week
and even on holidays, without the pressure of shopping hours.
- You do not have to leave your house, as we are as close to you as
your PC.
- You do not need to carry your shopping bag home. Your shopping is
delivered at your door.
- There is no pressing sales person trying to influence your choice.
You have all the time and space you need to browse, compare, think and
decide.
- If you live far away from the big urban canters and the variety of
goods available, you now have the chance to find all these things of
quality and practicality.
- Furthermore, at Telemarketing Shop you can always find very attractive
offers
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Which are the payment methods?
- We accept all Visas credit card, insert your card number and
the expiration date to complete the purchase.
- Cash on delivery (not for international orders).
- In the case of COD orders, your order will be verified, sent courier
and you will pay in cash at the time the products are delivered.
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| We analyse below the service provided before and after
the purchase.
For many of our products we offer a written guarantee which incluces:
- A guarantee for parts and labour, without any financial burden.
- We also provide replacement for any product, if presents any functioning
problems after purchase.
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Customer telephone service:
- If for any reason you are not satisfied with the purchase of a product,
we would appreciate it if you conduct us through us through e-mail
or by calling
22 692222, giving us a chance to serve you.
- Experienced officers of the service center, shall provide solutions
for any customer queries and shall even recommend possible solution
suitable to their needs.
- If the customer wishes to purchase a product, then various choices
for delivery are available for him.
- Either the product shall be delivered at home with a minimum charge
or he shall be informed on the various places of retail sales.
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| Direct Sales
For direct sales if the customer is not satisfied he may return the product
within 14 days from the date of receipt, provided that the product remains
in the same initial condition and package, and he may get his money back.
Support after the purchase
The company customer cooperation does not stop the moment the
sale is conducted.
On the contrary, from that time onwards customers can be sure that they
shall enjoy the support of a company which stands by the customer, for
any problems they may face following the purchase.
How are the products delivered to my door?
If are you residing in Cyprus and have chosen that your order is delivered
by courier, we shall deliver your product there where it is most convenient
for you. Delivery will be made within 3 to 4 days from the moment you
place your order.
What are the charges?
For clients residing in Cyprus:
- For purchases up to €85, there is a minimum delivery charge of €6 within urban areas
- For purchases OVER €85, delivery is FREE
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Invoicing Policy
An invoice will be issued for each order.
Direct sales and product Return issues
For Direct Sales if you are not satisfied with a product, you can return
it within 14 days from delivery.
Returns are accepted only if products are returned in their original packaging
which must be intact, the products must not have been used and must be in
perfect condition. CD and DVD can be returned only if the authenticity
tape has not been removed. The return costs are covered by Telemarketing,
in case of a Telemarketing Shop mistake, otherwise the return charges burden
the customer. The returned products will be sent at the Telemarketing distribution
center to verify whether the above conditions are met. If this is so, Telemarketing
will go ahead with a full refund to the client.
For questions concerning the products:
You can call us any time of the day at
22 692222
for any questions
on the products or for additional information.
For international calls add the country area code which is (00357).
Also, if you are not satisfied with something or you were not serviced satisfactorily
or you have a remark to make or an idea to share send us an e-mail message
from the "E-MAIL US" box and you will receive an answer the earliest
possible. Do not forget to include your personal e-mail address. New products
update We can arrange, if you wish, to include your address in the list
of clients to whom we send Updates on new products and services or offers.
Just let us know!! D&M TELEMARKETING LTD
109, Prodromou Avenue
2064, Strovolos, Nicosia
Cyprus
Tel: +357-22-
692222
Fax: +357-22-667001
E-mail:
Website: |